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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up menu will show up. It contains thorough info about all the actions that you can perform on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast collection of video tutorials explaining how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you need, check out our comprehensive FAQ section, which comprises questions asked by real persons and provides practical solutions. We periodically "revamp" our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of customer support engineers available 24-7-365 and eager to assist you with any problem. Each support ticket you open will be answered within one hour (the average support ticket response time being only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278518

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com